Variety of Training topics

One of the most important actions you can take to promote compliance with Federal civil rights laws in your public-facing programs and activities is receiving initial and recurring training. We offer interactive and informative virtual and in-person workshops on a variety of compliance and discrimination complaint investigations topics. Through scenario-based discussions, knowledge checks, and practical exercises, attendees engage on issues related to serving individuals with disabilities and limited English proficient individuals, monitoring, conducting discrimination complaint investigations, data collection, assurances, and much more.

Our training is highly-beneficial for recipients, sub-recipients, contractors, service providers, community-based organizations, legal counsel, and management and staff of private companies.

And, if your organization has been targeted by a Federal or state agency for reviews or audits of your civil rights compliance, or if lawsuits drain valuable resources from your organization at the expense of pursuing its mission, we are here to help. We will work with you to tailor an effective and productive training program for you.

Options to fit your budget

On-site training costs are $800.00 for each day, or partial day, traveling to or from the workshop site plus $1,600.00 for a full-day of on-site training (8 hours), and/or $800.00 for a half-day of on-site training (4 hours).

Transportation costs and, if necessary, the costs of accommodations and per diem for meals and local transportation are charged separately. Fees for time spent in advance of training to develop materials is charged separately at $175.00 per hour.

Virtual training costs are $600.00 for each two-hour workshop. The costs includes signing on 30 minutes in advance of the start of the workshop as well as 30 minutes for post-workshop questions and debriefing.

Ms. Foster is described as a “dynamic” and “engaging” speaker. Comments from on-site and virtual training presentations include “superb,” “awesome,” “easy to follow,” “very informative workshop,” “useful info and needed,” “great information,” “wonderful presentation,” “learned a lot,” and “excellent!!!”

Participants will receive certificates of completion of training to document their attendance. To arrange training sessions, please contact us at

Virtual Training Offerings

Compliance with Section 188 of the Workforce Innovation and Opportunity Act: Setting the Stage

During this 2-hour session, attendees will be introduced to requirements for the EO Officer, including responsibilities, conflicts of interest, affirmative outreach, and organizational position. The session also will include a discussion of protected classes under WIOA Section 188, understanding LGBTQX categories and associated Selective Service requirements and promising communication and engagement practices, and unconscious bias. Attendees also will review written materials (e.g., business card, web page content, religious accommodations form, contract assurances excerpt) to identify and discuss compliance concerns and issues.

Serving Individuals with Disabilities

During this 2-hour session, attendees will be introduced to the concepts of access and opportunity, the interactive dialogue, competitive and integrated employment, engagement etiquette, and service animals. Attendees also will discuss various accommodations scenarios and review a sample reasonable accommodations request form to identify any compliance concerns and issues.

Serving Limited English Proficient Individuals

During this 2-hour session, attendees will start with an overview quiz to gauge their baseline understanding of LEP requirements. From there, attendees will map the journey of LEP customers at various touch points (e.g., telephone, in-person, over the Internet) to identify barriers and promising practices, and will finish the session by developing a job aid for staff.

Data Collection and Monitoring

During this 2-hour session, attendees will learn about data collection, retention, sharing, and destruction requirements under WIOA Section 188, and will participate in various exercises related to monitoring for compliance.

Discrimination Complaint Investigations: Proper Process and Technique (two, 2-hour sessions)

This is a two-part series–each session is 2 hours. During the first 2-hour session, through a blend of instruction and scenario-based discussions, attendees will learn the fundamentals of making jurisdiction determinations, complaint investigation plans, and framing the issues of an investigation. In the second 2-hour session, attendees will learn the required elements of the Notice of Acceptance and Notice of Final Action and will learn how to make credibility determinations through scenario-based discussions.


NOTICE: The opinions expressed during training and in our resources are our own. They do not reflect the views or positions of any federal, state, or local government authority. We do not provide any legal advice regarding specific cases or circumstances pending before any of our customers. Legal advice should be obtained from the civil rights office of the Federal funding agency, or your Equal Opportunity (EO) leadership.