This is the only book on the market that focuses on discrimination complaint investigations in Federally-assisted, public-facing programs and activities!

The electronic book is available for $9.99 per copy through iPad, Nook, Kindle, or the publisher at

Paperback cost: $19.99 per copy. To order the paperback version:

  • Go to; or
  • Email the author at, and you will receive an invoice by PayPal ($2.50 per book is added for shipping); or
  • Mail a check payable to Title VI Consulting at 107 S. West St., PMB 713, Alexandria, VA 22314.

About the Book

In Civil Rights Investigations, Ms. Foster assembles a tremendous amount of information, presents it in an organized and easy-to-understand format, and delivers it to you along with practical and useful guidance. Whether you are a novice or expert, this book is a truly exceptional resource that takes you step-by-step through the investigative process. And, the teachings offered are applicable to any discrimination complaint investigation.

Starting with the basics of knowing whether you have a complaint and authority to investigate it, to navigating more in-depth concepts such as understanding the burdens of the parties, properly framing the issues of an investigation, interviewing witnesses, analyzing conflicting evidence, and writing final determinations, Civil Rights Investigations is with you each step of the way, providing insights, tips, and examples.

A wide array of discriminatory bases is explored, including race, color, national origin, gender, sexual harassment, religion, disability, political affiliation, citizenship, and age. And, the book contains sample interrogatories covering numerous adverse actions in government programs such as denial of access, denial of training, denial of services, denial of benefits, and denial of proposals or bids. Other sample interrogatories address adverse actions in the workplace, such as sexual harassment, reasonable accommodation, reasonable modification, retaliation, termination, non-selection, non-promotion, adverse performance appraisals, and damages. Finally, the book contains a jurisdiction checklist as well as templates for every stage of the investigation–from notifying the parties that you do not have jurisdiction to investigate a complaint or notifying the parties you have accepted a complaint for investigation to sample complaint investigation plans and a sample final determination on the merits of a complaint.

Civil Rights Investigations addresses several federal civil rights statutes, including Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Americans With Disabilities Act of 1990 and the Americans With Disabilities Act Amendments of 2008, Title IX of the Education Amendments Act of 1972, and the Age Discrimination Act of 1975. Its guidance, however, is useful in any civil rights discrimination investigation, and in developing and implementing preventative measures. Click the icon below for the “Table of Contents”:

The Target Audience

Civil Rights Investigations serves as an excellent resource for:

State and Local WIOA EO Officers;
Equal Opportunity professionals;
Affirmative Action professionals;
Job Corps professionals;
Unemployment Insurance call center professionals;
One Stop Career Center professionals;
Title VI Coordinators;
Title IX Coordinators;
Human Resource professionals;
Public and private sector legal departments;
Disability specialists; and
Community-based and faith-based organizations conducting federally-funded programs and activities.


NOTICE: The opinions expressed during training and in our resources are our own. They do not reflect the views or positions of any federal, state, or local government authority. We do not provide any legal advice regarding specific cases or circumstances pending before any of our customers. Legal advice should be obtained from the civil rights office of the Federal funding agency, or your Equal Opportunity (EO) leadership.